Is there a recommeded solution for utilizing a custom trained voice for the TTS?
If you’re in control of the channel, then you would just hook in your coding logic to pass the text returned by Teneo to your TTS engine. Most TTS providers produce a resulting audio file stream that you can then play back to the end user in that channel. As a reference example, the Leopard Chat UI hooks into both the Web Speech API and Amazon Polly for TTS - which is configurable. As a result you can select any of the voices those TTS engines provide. How you integrate TTS and a custom voice very much depends on the your choice of TTS provider’s available APIs.
Thank you very much for your reply Peter.